Gallant has a rough day due to his inability to make himself heard. First, Pratt butts in on a patient of his. Then Stella Willis dies because Kayson didn't bother with thorough treatment. Weaver makes a mistake on live television while demonstrating flu shots, inadvertently sticking two reporters with the same needle. In the bathroom, Susan and Abby catch Weaver in a stall with a needle. Weaver later confesses to Susan that she's taking hormones. Carter, assuming Susan already knows, tells her about Abby's drinking problem. Abby becomes nurse manager, and argues with Carter about her drinking. Luka flirts with a patient's mom and is caught emerging from a storage closet with her.