Kerry investigates Synergix, an ER management group specializing in balancing budgets. She is later forced to fire Jeanie, who is then asked by Al to move to Atlanta with him. Mark is still suffering from the after effects of his attack, snapping at patients and staff alike. Doug is stunned by a collect phone call from California informing him of his father's death. Benton clashes with Corday after she apparently "steals" a rare procedure out from under his nose. Carol meets with Carter's grandmother to pitch her idea for a free health clinic. Anna is perturbed when she discovers Carter's wealthy background.